Return & Refund Policy

Thank you for shopping with Baby Fun. We hope you are happy with your purchase. Please read our return and refund policy carefully before placing an order.

Return Request

If you receive a damaged, defective or incorrect item, please contact us within 7 days after receiving your order. Please include your order number, clear photos of the product and a short explanation of the issue.

Return Conditions

Returned items must be unused, clean and in their original packaging. We may not accept returns for used items, damaged packaging caused by the customer, or products that cannot be resold due to hygiene reasons.

Non-Returnable Items

For hygiene and safety reasons, certain baby care items may not be eligible for return once opened or used, unless the item is damaged, defective or incorrect upon arrival.

Refunds

Once your return request is reviewed and approved, we will process the refund to your original payment method where possible. Refund processing time may vary depending on your payment provider.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel it.

Contact Us

For return or refund questions, please contact us at support@qianqianbao.pw.